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NTSA Suspends Super Metro’s License Over Safety and Compliance Violations

The National Transport and Safety Authority (NTSA) has suspended the operator license of Super Metro Limited. Super Metro which is a leading public service vehicle (PSV) company in Nairobi, effective immediately. This action aims to ensure the company’s compliance with the Public Service Vehicles Regulations, 2014, and to safeguard the lives of passengers and other road users. 

Key Findings from NTSA’s Investigation

A thorough examination of Super Metro’s operations revealed multiple violations:

  • Vehicle Inspection and Licensing: Out of 523 vehicles, 15 had expired inspection certificates, and eight lacked valid Road Service Licenses (RSL).
  • Speed Limiter Compliance: Infractions included expired speed limiter certificates for five vehicles, 88 vehicles not transmitting speed data, 171 vehicles without speed limiter records. Seven vehicles lacking speed limiter vendor details, and 109 vehicles operating beyond the 80 km/h speed limit.
  • Driver Qualifications: The credentials of drivers assigned to the company’s portal did not meet the required qualifications. This presents a significant road safety risk.
  • Labor Law Compliance: The company was found in violation of Section 5(1)(e) of the Public Service Vehicle Regulations, failing to provide employment contracts, statutory deductions, and workplace safety measures.

Mandated Corrective Actions

To have its license reinstated, Super Metro must:

  • Vehicle Compliance: Present 294 vehicles with violations for inspection at the Likoni Motor Vehicle Inspection Centre.
  • Driver Reassessment: Submit 42 drivers with speed violations for retesting at the Likoni Driver Test Centre. Previously, 64 of the company’s drivers failed a retest, leading to the suspension of their licenses.
  • Labor Compliance: Provide signed employment contracts for all staff and proof of compliance with statutory deductions, including PAYE, NSSF, and NHIF.
  • Safety Training: Conduct road safety sensitization sessions for all drivers, supervised by NTSA officers.

Public Advisory

NTSA has cautioned the public against boarding Super Metro vehicles during the suspension period. The Traffic Department has been directed to impound any of the company’s vehicles found operating contrary to the suspension. 

SUPER METRO FLEET
NTSA Suspends Super Metro’s License Over Safety and Compliance Violations

Implications for Nairobi’s Public Transport

Super Metro has been a significant player in Nairobi’s public transport sector, known for its organized services. The suspension disrupts daily commutes for many residents, emphasizing the importance of regulatory compliance in maintaining public trust and safety.

A Call for Industry-Wide Compliance

This suspension serves as a reminder to all PSV operators about the critical importance of adhering to safety regulations and labor laws. Ensuring passenger safety and maintaining public trust requires an unwavering commitment to compliance and ethical practices.

Catalyst for the Crackdown

The suspension follows a tragic incident where a passenger died after allegedly being pushed out of a moving Super Metro bus. This was over a fare dispute. This incident intensified scrutiny of the company’s adherence to safety protocols and operational standards

As the situation unfolds, stakeholders and the public will closely monitor Super Metro’s response and the broader implications for Nairobi’s transportation landscape.

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