T-Mobile will remove data caps from its low-income home internet plans in New York.
T-Mobile will also expand access to its affordable plans and make their details visible to search engines after a New York investigation.
T-Mobile data caps will end on low-income home internet plans in New York following an attorney general’s investigation. The inquiry found that the company had breached the state’s Affordable Broadband Act.
The Office of the Attorney General said T-Mobile slowed connections after customers used 50GB of data in a month. Speeds could drop to 650 kilobits per second, while typical broadband use could exhaust that allowance in about four days.
The company also restricted these plans to areas where it had deployed 5G wireless service. In addition, it blocked search engines from accessing information about the affordable packages on its website.
T-Mobile data caps to go as access expands
Following the investigation, T-Mobile will remove the caps from its Affordable Broadband Act plans. It will also offer those packages throughout its New York home internet service area and allow search engines to access plan details.
Under the law, eligible households must have access to broadband offering at least 25 Mbps for $15 monthly. Alternatively, providers can offer at least 200 Mbps for $20 a month, without additional taxes or equipment fees.
The law also requires providers to make reasonable efforts to promote these low-cost options to eligible residents.
Attorney General Letitia James described reliable, affordable internet as a basic need and said T-Mobile had flouted the law. She also encouraged eligible New Yorkers to enrol in a low-cost home internet plan under the Act.
